Mail Policy Updates

Transcript research remains open and is continuing to provide the high level of evaluation service our customers require. Please note that there may be delays in receiving postal mail both due to slowdowns in the United States Postal Service and local ordinances that are limiting travel around the city as well as holiday delays. We will continue receiving postal mail safely and regularly, but we may be unable to check our mailbox on a daily basis.

As always, documents may also be sent electronically by fax or email from the institution that issued the credential such as secondary examination boards or higher education institutions, as per our country requirements. For electronic records, we must be able to confirm that the sender is the appropriate authority at the institution that issues educational records. Please refer to our country-specific requirements or contact us for questions.