Contact Us

Thank you for your interest in Transcript Research.



We are open Monday-Friday, 9:00 am to 4:00 pm Central Standard Time (GMT -6). We have limited availability during 12:00 pm-1:00 pm CST (lunch). We have a delayed opening on Tuesday mornings due to weekly staff training. You can also check our Facebook page for non-standard scheduling changes.

We can be contacted via the following methods:

  • email:
  • fax: 888.745.6756
  • phone: 214.810.1124
  • Transcript Research, 9540 Garland Road Suite 381, Box 383, Dallas, TX 75218

The address listed above is a mail box service (UPS Store). They are not able to talk with applicants about Transcript Research, and they do not accept in-person deliveries from applicants. Our offices are in a private building not accessible to the public, but we are able to receive your materials from mail/delivery services via the mailing address above. 



Transcript Research understands that this is a tumultuous time for a lot of people, but we are still here, at full capacity, hard at work on conducting international education evaluation for further education, employment, and more.

We certainly understand that obtaining the necessary documentation can be a challenge right now. Please feel free to contact us at with any concerns or issues, and we will do our best to assist you in resolving them. We have also released a brand new Provisional Assessment to deal with some of the challenges of using physical documents.

You can also read our temporary policy regarding postal mail delivery.

If there are other closures, we will update this page accordingly. You can also check our social media for unplanned closures.


2024 Office Closures

  • January 1, 2024 – Federal Holiday (New Year’s Day)
  • January 15, 2024 – Federal Holiday (Martin Luther King Jr Day)
  • February 19, 2024 – Federal Holiday (Washington's Birthday)
  • April 8, 2024 – afternoon closure (Solar Eclipse)
  • May 27, 2024 – Federal Holiday (Memorial Day)
  • June 19, 2024 – Federal Holiday (Juneteenth National Independence Day)
  • July 4 and July 5, 2024 – Federal Holiday, observed (Independence Day)
  • September 2, 2024 – Federal Holiday (Labor Day)
  • October 14, 2024 – Federal Holiday (Columbus Day/Indigenous People's Day)
  • November 11, 2024 – Federal Holiday (Veteran’s Day)
  • November 28 and 29, 2024 – Federal Holiday, observed (Thanksgiving)
  • December 23-25, 2024 – Federal Holiday, observed (Christmas)
* note that Federal Holidays are typically also postal holidays and US postal mail does not run on these dates.